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Texas Tech Basketball ยท United Supermarkets Arena
Basketball Gameday Guide
Your year-round guide to Red Raider and Lady Raider Basketball โ tickets, parking, arena entry, concessions, and everything you need for a great day in Raiderland.
Before You Go
Gameday Essentials
Four important things to review before arriving at United Supermarkets Arena.
Open 60 Minutes Before Tip-Off
Plan to arrive early for security screening and to find your seats.
Entry InformationKnow What You Can Bring
Clear bags may not exceed 12" ร 6" ร 12". Review approved bags and exceptions.
Clear Bag PolicyNo Re-Entry
Guests who leave the arena must have a new ticket to return.
Review PoliciesOfficial Texas Tech Athletics App
Download the Red Raiders App
Access and manage your mobile tickets before arriving at United Supermarkets Arena. Add tickets to your Apple Wallet or Google Wallet for quick, convenient arena entry. The official Red Raiders app also features Red Raider Loyalty, live scores, news, alerts and more.
Texas Tech Students
Red Raider Loyalty
For men's basketball, use the Red Raiders app to make a Reservation and check your Claim status. A Claim guarantees student admission if you arrive at least 15 minutes before tip-off. For women's basketball, students enter with a valid TTU Student ID; optional event Claims earn loyalty points.
Plan Your Visit
Tickets & Parking
Choose the right information for Red Raider or Lady Raider Basketball.
Basketball Ticket Guide
Season tickets, single-game tickets, ticket management and other purchase information.
Ticket GuideMBB Seating & Pricing Map
Review the seating layout and ticket price areas at United Supermarkets Arena.
View Ticket MapMBB Parking Map
Red Raider Club parking is available in Lots A, B and C. Paid public season and single-game parking is available in Lot S-1, with complimentary ADA-accessible shuttle service to the arena.
View ParkingWBB Seating & Pricing Map
Explore seating options and pricing locations for Lady Raider Basketball.
View Ticket MapWBB Parking Map
Review Red Raider Club parking, season parking and free parking areas.
View ParkingEvery Seat Counts
Learn how ticket use, ticket transfers and donation options help keep the arena full.
Learn MoreArrival
How to Get to United Supermarkets Arena
The arena is located at 1701 Indiana Avenue, Lubbock, TX 79409. General routes are subject to event-day traffic direction.
Plan Your Route
United Supermarkets Arena
Texas Tech campus ยท Near Texas Tech Parkway and Indiana Avenue. For many drivers arriving on Marsha Sharp Freeway, Texas Tech Parkway offers a convenient approach to the arena area.
Driving Directions
Approaching the Arena
- From Lubbock Preston Smith International Airport: Take I-27 south to US 82 / Marsha Sharp Freeway west, then approach the arena via Texas Tech Parkway.
- From US 84 or US 87 South: Connect to I-27 north, then US 82 / Marsha Sharp Freeway west; use Texas Tech Parkway.
- From US 82 East: Travel west on Marsha Sharp Freeway and use Texas Tech Parkway.
- From US 62/82 West: Travel east toward Texas Tech and use Texas Tech Parkway.
- From 19th Street: Use Indiana Avenue north toward the arena, subject to parking access and traffic guidance.
Men's Basketball Parking: Paid public season and single-game parking is available in Lot S-1 near the John Walker Soccer Complex off Texas Tech Parkway. Complimentary ADA-accessible shuttle service connects S-1 with the arena. Red Raider Club parking is available in Lots A, B and C.
Women's Basketball Parking: Review the women's basketball parking page for Red Raider Club, season and free parking options.
Accessible Parking: ADA spaces are available on a first-come, first-served basis in all arena parking lots, as well as Lot R-37. Additional ADA parking is available in Lot S-1 during men's basketball.
Follow your parking permit, traffic signage and directions from event personnel.
At the Doors
Entering United Supermarkets Arena
Arrive with your mobile ticket ready and allow time for security screening.
Tickets & Box Office
The arena ticket office and arena doors open 60 minutes before tip-off. All guests age 2 and older need a valid ticket.
Ticket InformationSecurity & Clear Bags
Guests are screened using the Evolv Weapons Detection System. Prohibited items cannot be held at the entrance.
Clear Bag PolicyAccessibility & Assistance
ADA elevator access is available through Doors A and D on the west side. First Aid is on the north concourse near Section 107.
AโZ AccessibilityInside the Arena
Concessions & Guest Amenities
Food & Beverage
Concessions at United Supermarkets Arena
Browse food and beverage options at concession stands across the arena. The facility is cashless, accepting major credit and debit cards and supported mobile payments.
Official Merchandise
Find officially licensed Texas Tech merchandise at Red Raider Outfitters on the main concourse.
Club Red
Located on the east concourse, Club Red is the perfect place to socialize and enjoy your favorite cocktails. Guests may take purchased drinks back to their seats.
Hours: Open from arena doors until the first media timeout of the second half.
First Aid
Located on the north concourse across from Section 107. Ask an Event Staff member if you need assistance.
More Than the Game
Make the Most of Gameday
Discover upcoming promotions and ways to connect with Texas Tech Athletics.
MBB Gameday Promotions
Find giveaways, theme nights and special promotions for Red Raider Basketball.
View PromotionsWBB Gameday Promotions
Check upcoming Lady Raider Basketball theme nights and fan promotions.
View PromotionsMBB Digital Game Program
Access the Red Raiders' digital game program, including team information, player profiles and other game resources.
View Digital ProgramRaider Red's Kids Club
Join the fun with Raider Red's Kids Club and discover youth fan experiences.
Kids ClubTexas Tech Campus Tour
Explore Texas Tech's campus and landmarks before or after the game.
Explore Campus , opens in a new windowFan Zone & Lubbock
Find more ways to connect with Texas Tech and explore Lubbock.
Explore Fan ZoneGuest Information
Basketball Gameday AโZ Guide
Find arena policies, guest services and gameday information. Expand a category to view details.
A โ Accessibility & ADA Seating
ADA Elevator Access
Guests requiring an elevator may enter through Doors A or D, both on the west side of United Supermarkets Arena.
ADA Seating
ADA seating, including wheelchair spaces, is available on a game-by-game basis. Guests needing alternate seating may contact the Texas Tech Ticket Office at 806-742-TECH (8324).
Strollers & Wheelchairs
The arena does not have designated stroller or wheelchair parking areas. Guests are responsible for securing personal belongings; strollers and wheelchairs may not be left unattended in aisles, walkways or other areas that obstruct access or emergency exits.
ADA Parking
Accessible parking is available on a first-come, first-served basis in all arena parking lots, as well as Lot R-37, for events at United Supermarkets Arena.
For men's basketball, additional ADA parking is available in Lot S-1 near the John Walker Soccer Complex off Texas Tech Parkway. Complimentary ADA-accessible shuttle service connects S-1 with United Supermarkets Arena.
B โ Bags, Beverages & Bus Service
Approved Bags
- Clear plastic, vinyl or PVC bags no larger than 12" ร 6" ร 12".
- One-gallon clear plastic freezer bag.
- Small clutch bags approximately the size of a hand.
- Medically necessary items after proper inspection.
View the complete Clear Bag Policy
Outside Food & Beverages
Outside food and beverages are not permitted.
Alcoholic Beverages
Alcoholic beverages may not be brought into or removed from the arena. Beer and wine are available at select concession locations.
Bus / Shuttle Service
For men's basketball, complimentary ADA-accessible shuttle service is available between Lot S-1 near the John Walker Soccer Complex and United Supermarkets Arena. Review the men's basketball parking page for additional parking and shuttle information.
C โ Cameras, Cashless Venue, Concessions & Conduct
Photography
Hand-held still cameras are permitted for personal use. Cameras with telescopic lenses 4 inches or longer, lenses with focal lengths of 300mm or greater, video cameras and commercial photography are prohibited.
Cashless Venue
United Supermarkets Arena is cashless. Credit and debit cards, Apple Pay, Google Pay and Samsung Pay are accepted at points of sale.
Concessions
Food and beverage locations are available throughout the concourse. View concession menus and stand locations .
Fan Code of Conduct
Texas Tech Athletics is committed to a safe, welcoming and sportsmanlike environment for all guests. Fans are expected to:
- Show respect to fellow fans, teams, game officials and venue staff and avoid disruptive, inconsiderate or unruly behavior.
- Use good sportsmanship and refrain from abusive or obscene language or gestures.
- Help identify and report inappropriate behavior to venue staff.
- Follow directions from venue staff, including emergency procedures, and remain off the playing surface unless properly authorized.
- Avoid fighting, throwing objects and other conduct that is detrimental to others.
- Consume alcohol legally and responsibly.
- Refrain from unauthorized commercial activity on university property.
Violations of the Fan Code of Conduct or arena policies may result in ejection from the venue without a ticket refund.
F โ Court Access, Firearms & First Aid
Court Access
Court access is limited to individuals with the proper credential.
Firearms & Weapons
Firearms, weapons, explosives and fireworks are prohibited inside United Supermarkets Arena.
First Aid
First Aid is located on the north concourse across from Section 107. In an emergency, contact a Police Officer or Event Staff member.
Guests with pre-existing medical conditions or special needs are encouraged to check in at First Aid and provide attendants their seating location.
G โ Gates & Will Call
Door Openings
All arena doors open 60 minutes prior to tip-off.
Student Entry
For men's basketball, check your Red Raider Loyalty Reservation or Claim status before arriving. Students should bring their valid TTU Student ID and, when holding a Claim, arrive at least 15 minutes before tip-off. Women's basketball follows the standard student entry process with a valid TTU Student ID; optional Red Raider Loyalty Claims can earn points.
Fan Assistance & Will Call
- Fan Assistance: Ask any Event Staff member.
- Media Will Call: Located at Door A on the west side of United Supermarkets Arena.
- Visiting Team Will Call: Located inside the main ticket lobby on the west side, ground level. Opens 60 minutes prior to tip-off and closes at halftime.
- Texas Tech Player Guest Assistance: Located at the arena ticket office on the west side, ground level. Player-guest tickets are mobile and generally sent to guests the day before the game.
High School Basketball Coaches
Eligible varsity high school basketball coaches may request up to two complimentary admissions for Texas Tech home games. The request window opens at 9 a.m. Monday of each home-game week, and tickets are available on a first-come, first-served basis while supplies last. Approved tickets are mobile and are sent the day prior to gameday.
Request high school coach tickets , opens in a new window . For ticket issues on gameday, visit any arena box office.
L โ Lost Children & Lost and Found
Lost Children
In case of a missing child, contact a Police Officer or Event Staff member. Lost children will be escorted to the event control room on the south concourse near Section 119.
Lost and Found
Found items are turned in to Arena Events Control near Section 119. Unclaimed items are transferred to Arena Administration Offices after the game and held for up to 30 days.
M โ Merchandise & Mobile Tickets
Merchandise
Officially licensed Texas Tech merchandise is available at Red Raider Outfitters on the main concourse. Unauthorized merchandise sales in or around the arena should be reported to Event Staff or a Police Officer.
Mobile Ticket Scanning
All tickets are mobile and scanned electronically using Tap and Go or NFC technology. Screenshots are not accepted. Re-entry requires a new ticket.
P โ Parking, Prohibited Items & Public Address
Parking
Men's Basketball โ Red Raider Club Parking: Reserved parking is available in Lots A (North), B (South) and C (West). Access is based on Red Raider Club membership requirements and applicable parking permit fees.
Men's Basketball โ Public Parking: Paid public season and single-game parking is available in Lot S-1 near the John Walker Soccer Complex off Texas Tech Parkway. Complimentary ADA-accessible shuttle service is available between S-1 and the arena. Parking lots open 90 minutes before tip-off.
Accessible Parking: ADA parking is available on a first-come, first-served basis in all arena parking lots and in Lot R-37 for all arena events. Lot S-1 also provides ADA parking during men's basketball, with complimentary ADA-accessible shuttle service to the arena.
Women's Basketball: Red Raider Club reserved parking, paid season parking and free parking options are available. Review the dedicated women's basketball parking page for lot locations, access and purchase information.
Men's Basketball Parking ยท Women's Basketball Parking
Prohibited Items
Effective August 1, 2026
- Alcoholic beverages
- Animals (except service animals)
- Artificial noise makers
- Banners
- Commercial camera or video equipment
- Coolers / containers
- Firearms, weapons, explosives or fireworks
- Outside food and beverages; empty beverage containers are allowed
- Bags not permitted by the Clear Bag Policy
- Poles, including selfie sticks
- Smoking, including electronic cigarettes and vaping
- Throwing objects
- Other items may be denied entry at arena discretion
Public Address Announcements
Individuals will not be paged over the public address system.
R โ Re-Entry & Restrooms
Re-Entry
Re-entry is not permitted. A new ticket is required for admission back into United Supermarkets Arena.
Restrooms
Men's, Women's and Family restrooms are located throughout the arena on the main and lower concourse levels.
S โ Security, Smoking & Solicitation
Security Screening
All guests entering United Supermarkets Arena are subject to security screening. In addition to Texas Tech's Clear Bag Policy , patrons attending Texas Tech basketball home games will be screened at each entry point using the Evolv Weapons Detection System.
Prohibited items cannot be left at the gate and must be returned to a vehicle or discarded. Security measures are continually reviewed and are subject to change as conditions warrant.
Smoking
United Supermarkets Arena is a smoke-free facility, including electronic cigarettes and vaping. There are no smoking areas inside the arena. Guests who leave the arena to smoke will need a new ticket for admission because re-entry is not permitted.
Solicitation
Texas Tech University policy prohibits unauthorized solicitations, advertisements, sales, displays, distributions or publications on campus, including the grounds in and around the arena. This includes unauthorized solicitation of charitable donations and event tickets. Violators may be asked to leave the arena or campus.
T โ Tickets & Throwing Objects
Tickets
The Texas Tech Arena Ticket Office opens one hour before tip-off. All individuals ages 2 and older must present a valid ticket to enter the arena.
Lost or misplaced mobile tickets may be retrieved by the primary account holder through the online ticketing account. Patrons assume all risks for tickets purchased through sources other than the Texas Tech Athletics Ticket Office.
Basketball Ticket Guide ยท Manage Tickets , opens in a new window
Throwing Objects
Anyone throwing objects inside the arena or onto the court may be subject to ejection and/or arrest. Ticket refunds are not available to individuals ejected from the arena.