Guest Relations
As one team, we pledge to continuously provide outstanding customer service for Texas Tech Athletics through West Texas hospitality.
WRECK 'EM with Kindness is our philisophy.
- Wear a smile.
- Respond with positivity.
- Exceed expectations.
- Communicate clearly.
- Keep it consistent.
- Enthusiastic approach.
- Make the extra effort.
Gameday Employment
Your Texas Tech Red Raiders are looking for seasonal, game day, and part-time employees to assist with Red Raider home games and events and to provide West Texas hospitality to all guests at Jones AT&T Stadium, United Supermarkets Arena, and Rip Griffin Park during the upcoming athletic seasons.
Ideal candidates will have a positive attitude and are willing to help ensure that our fans have the best experience at our events.
So, if you are comfortable being on the front line to greet and thank visitors, to value each visitor's experience, and to listen and help solve problems, you are exactly who we are looking for.
Read below to learn more about the different positions available.
All job applicants must be at least 18 years old.
 ÂUsher
- Function in a professional, friendly and efficient manner. Eye Contact, Smile, Welcome to Texas Tech, Thank patrons for attending when they leave the game, assist with other duties as requested
- Be Observant (Listen and Watch)
- Be engaging with assisting patrons with seating and stadium issues
Ticket Scanner
- Function in a professional, friendly and efficient manner. Eye Contact, Smile, Welcome to Texas Tech, Thank patrons for attending when they leave the game, assist with other duties as requested
- Ensure that ticket properly scans before entering the stadium
Stadium Patrol
- Function in a professional, friendly and efficient manner. Eye Contact, Smile, Welcome to Texas Tech, Thank patrons for attending when they leave the game, assist with other duties as requested
- Assist in Monitoring Patrons for disorderly conduct and assist patrons in any manner requested
Visual
- Function in a professional, friendly and efficient manner. Eye Contact, Smile, Welcome to Texas Tech, Thank patrons for attending when they leave the game, assist with other duties as requested
- Stadium's front-line security check
- Check for prohibited items
Customer Service Attendant
- Function in a professional, friendly and efficient manner. Eye Contact, Smile, Welcome to Texas Tech, Thank patrons for attending when they leave the game, assist with other duties as requested
- Be engaging greet and assisting patrons
- Periodically check the stairwells (check for kids playing, patrons smoking, etc.)
- Be familiar with assigned Level (location of suites/seating sections)
Maintenance
- Function in a professional, friendly and efficient manner, assist with other duties as requested
- Maintain the cleanliness of the stadium
- Work under the supervision of Stadium Maintenance Staff